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If you want to ensure no one has access to your files, enter and confirm a password, and then select OK. Select the mail folder you want to back up and select Next.Ĭhoose a location and name for your backup file, and then select Finish. Select Outlook Data File (.pst), and select Next. Select Export to a file, and then select Next. Select File > Open & Export > Import/Export in Outlook. Once it has confirmed that it has connected, you can now click Finish, which will take you back to the Mail dialogue.Īs explained before, the client can always switch to the old profile and recover/export any data (email, contact, or calendar) to a pst file. You can then setup a mailbox or more for the new profile. The profile(s) currently set up will be listed. Note: Profiles can also be created within Outlook ( File > Account Settings > Manage Profiles). In Windows, go to Control Panel | Mail | Show Profiles. When a new Outlook profile is created, you can always switch to the old profile and backup/restore any missing data.Ĭlick here to learn how to create a new Outlook profile. In Outlook 2016 and Outlook for Microsoft 365, IMAP accounts use Offline Outlook Data Files (.ost). In Outlook 2013 and earlier versions, IMAP accounts also used an Outlook Data File (.pst).

POP accounts, store their information in Outlook Data Files (.pst files). When you use Microsoft Outlook, a profile is created and its corresponding OST files. The OST file stores emails, contacts, calendars, and notes.

Note: When removing the email account from the Outlook Profile, the OST file is removed. Instead, a new Outlook profile should be created. You should avoid changing IMAP email settings or removing the email account from Outlook. In general, Microsoft says that changing IMAP email settings is fine, however, we have seen some cases when changing/updating email settings generate a loss of data (contact, calendar, notes).